PIXELGRID.CO.ZA PRIVACY POLICY
READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY
OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR
SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS
PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT
ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS
THE SECTION EXPRESSLY STATES OTHERWISE.
Clause 1 Privacy Policy
1.1 For the purposes of this section, Personal Information will be understood in
accordance with the definition provided in the Protection of Personal
Information Act 4 of 2013 (“the Act”) and in accordance with the definition of
Personal Data in Article 4(1) of the General Data Protection Regulation GDPR
(EU) 2016/679. We also subscribe to the principles for electronically collecting
personal information outlined in the Act, and the further legislation referred to
therein. We endeavour to ensure the quality, accuracy and confidentiality of
Personal Information in our possession.
1.2 In adopting this Privacy Policy, we wish to balance our legitimate business
interests and your reasonable expectation of privacy. Accordingly, we will take
all reasonable steps to prevent unauthorised access to, or disclosure of your
Personal Information. However, it is impossible to guarantee that your
Personal Information shall be 100% secure.
1.3 In utilising our website, using our services or otherwise if your information is
submitted to us through a lead generation services, users may be asked to
provide the following information (Personal Information):
1.3.1 First Name
1.3.2 Surname
1.3.3 Email
1.3.4 Physical Address
1.3.5 Phone Number
1.3.6 Bank Account Details
1.3.7 Company/CC/Business Name
1.3.8 Company/CC/Business Registration Number
1.4 We will attempt to limit the types of Personal Information we process to only
that to which you consent to (for example, in the context of online registration,
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newsletters, message boards, surveys, polls, professional announcements,
SMS, lead generation, MMS and other mobile services), but, to the extent
necessary, your agreement to these this Privacy Policy constitutes your
consent as contemplated in section 69 of the Act Act and/or Article 7 of the
GDPR (whichever is applicable). Where necessary, we will seek to obtain your
specific consent in future instances should we deem same required by law and
where your consent herein might not be lawfully sufficient.
1.5 We will not collect, use or disclose sensitive information (such as information
about racial or ethnic origins or political or religious beliefs, where relevant)
except with your specific consent or in the circumstances permitted by law.
1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the
use of your Personal Information in relation to:
1.6.1 The provision and performance of our services to you
1.6.2 Informing you of changes made to our website
1.6.3 Responding to any queries or requests you may have
1.6.4 Developing an online user profile
1.6.5 For security, administrative and legal purposes
1.7 Although absolute security cannot be guaranteed on the internet, we have in
place up-to-date, reasonable technical and organisational security measures to
protect your Personal Information against accidental or intentional
manipulation, loss, misuse, destruction or against unauthorised disclosure or
access to the information we process online.
1.8 While we cannot ensure or warrant the security of any Personal Information
you provide us, we will continue to maintain and improve these security
measures over time in line with legal and technological developments.
1.9 We store your Personal Information directly, or alternatively, store your
Personal Information on, and transfer your Personal Information to, a central
database. If the location of the central database is located in a country that
does not have substantially similar laws which provide for the protection of
Personal Information, we will take the necessary steps to ensure that your
Personal Information is adequately protected in that jurisdiction by means of
ensuring that standard data protection clauses are enforced as envisaged by
the GDPR.
1.10 Your information will not be stored for longer than is necessary for the
purposes described in this Privacy Policy or as required by applicable
legislation.
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1.11 The Personal Information we collect from users shall only be accessed by our
employees, representatives and consultants on a need-to-know basis, and
subject to reasonable confidentiality obligations binding such persons.
1.12 We shall have the right, but shall not be obliged, to monitor or examine any
information and materials including any website link that you publish or submit
to us for publishing on the Site. You shall be solely responsible for the contents
of all material published by yourself.
1.13 We constantly review our systems and data to ensure the best possible service
to our users. We do not accept any users, or representatives of users, under 18
years of age or who otherwise does not have the relevant capacity to be bound
by this Privacy Policy.
1.14 We will not sell, share, or rent your Personal Information to any third party or
use your e-mail address for unsolicited mail. Any emails sent by us will only be
in connection with the provision of our services and/or the marketing thereof.
Clause 2 Your Rights
2.1 A user has the right:
2.1.1 of access to their Personal Information stored and processed by us. This may
be done by emailing us at the address referred to in clause 7.4.5 below;
2.1.2 to rectification of Personal Information that we hold on a user’s behalf, in
instances where such Personal Information is incorrect or incomplete;
2.1.3 of erasure of Personal Information (“right to be forgotten”) if such information
is no longer needed for the original processing purpose, alternatively if a user
withdraws their consent and there is no other reason or justification to retain
such Personal Information, further alternatively, if a user has objected to such
Personal Information being processed and there is no justified reason for the
processing of such Personal Information;
2.1.4 to restrict/suspend processing of Personal Information to only that which is
strictly necessary for us to perform our services to you;
2.1.5 if we breach any of the terms of this Privacy Policy, to complain to the requisite
data protection authority in their territory;
2.1.6 to withdraw their consent at any time, if processing of Personal Information is
based on consent;
2.1.7 to object to processing of Personal Information, if such processing is based on
legitimate interests; and
2.1.8 to object to the processing of Personal Information for direct marketing
purposes.
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Clause 3 Disclosure of Personal Information
3.1 We may disclose your Personal Information to the following persons for the
purposes of our rendering our services to you, and for those reasons recorded
in clause 1.6 above:
3.1.1 Suppliers
3.2 If our services are provided in conjunction with, or by involvement of third
parties, such third parties may need to have your Personal Information in order
to fulfil your request.
Clause 4 Log Files
4.1 When you visit the website, even if you do not create an account, we may
collect information, such as your IP address, the name of your ISP (Internet
Service Provider), your browser, the website from which you visit us, the pages
on our website that you visit and in what sequence, the date and length of your
visit, and other information concerning your computer’s operating system,
language settings, and broad demographic information. This information is
aggregated and anonymous data and does not identify you specifically.
However, you acknowledge that this data may be able to be used to identify
you if it is aggregated with other Personal Information that you supply to us.
This information is not shared with third parties and is used only within the
company on a need-to-know basis. Any individually identifiable information
related to this data will never be used in any way different to that stated above,
without your explicit permission.
Clause 5 Cookies
5.1 We use cookies. A cookie is a small piece of information stored on your
computer or smart phone by the web browser. The two types of cookies used
on the Website are described below:
5.1.1 “Session cookies”: These are used to maintain a so-called ‘session state’ and
only lasts for the duration of your use of the Website. A session cookie expires
when you close your browser, or if you have not visited the server for a certain
period of time. Session cookies are required for the Platform to function
optimally, but are not used in any way to identify you personally.
5.1.2 “Permanent cookies”: These cookies permanently store a unique code on your
computer or smart device hard drive in order to identify you as an individual
user. No Personal Information is stored in permanent cookies. You can view
permanent cookies by looking in the cookies directory of your browser
installation. These permanent cookies are not required for the website to
work, but may enhance your browsing experience.
Clause 6 Links from the website
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6.1 The services available through the Website, may contain links to other third
party websites, including (without limitation) social media platforms, payment
gateways, appointment scheduling and/or live chat platforms (“Third Party
Websites”). If you select a link to any Third Party Website, you may be subject
to such Third Party Website’s terms and conditions and/or other policies,
which are not under our control, nor are we responsible therefore.
6.2 Hyperlinks to Third Party Websites are provided “as is”, and we do not
necessarily agree with, edit or sponsor the content on Third Party Websites.
6.3 We do not monitor or review the content of any Third Party Website. Opinions
expressed or material appearing on such websites are not necessarily shared
or endorsed by us and we should not be regarded as the publisher of such
opinions or material. Please be aware that we are not responsible for the
privacy practices, or content, of other websites, either.
6.4 Users should evaluate the security and trustworthiness of any Third Party
Website before disclosing any personal information to them. We do not accept
any responsibility for any loss or damage in whatever manner, howsoever
caused, resulting from your disclosure to third parties of personal information.
Clause 7 Application Of The Electronic Communications And Transactions Act 25 Of
2002 (“Ect Act”)
7.1 Data Messages (as defined in the ECT Act) will be deemed to have been
received by us if and when we respond to the Data Messages.
7.2 Data Messages sent by us to a user will be deemed to have been received by
such user in terms of the provisions specified in section 23(b) of the ECT Act.
7.3 Users acknowledge that electronic signatures, encryption and/or
authentication are not required for valid electronic communications between
us and users.
7.4 Information to be provided in terms of section 43(1) of the ECT Act:
7.4.1 Users warrant that Data Messages sent to us from any electronic device, used
by such user, from time to time or owned by such user, were sent and or
authorised by such user, personally.
7.4.2 This Website is owned and operated by Pixelgrid Pty Ltd.
7.4.3 Contact Number: 0120042831
7.4.4 Website – located at https://pixelgrid.co.za/
7.4.5 Email address: info@pixelgrid.co.za
Clause 8 Lodging of Complaints
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8.1 We only process your Personal Information in compliance with this Privacy
Policy and in accordance with the relevant data protection laws. If, however
you wish to raise a complaint regarding the processing of your Personal
Information or are unsatisfied with how we have handled your Personal
Information, you have the right to lodge a complaint with the supervisory
authority in your country.